Enterprise Car & Van Hire - Glasgow Tradeston

Reviews

• AA

  Ammad Awan

  1 day ago
  5.0
  My experience started a little negatively, as my premium SUV had not been valeted to the standard I expected. However, this was swiftly rectified and handled professionally, which made things right at the time. When I returned the vehicle, I was offered a £60 refund as a goodwill gesture, which I genuinely appreciated. It was never about the money, what mattered most was that Enterprise clearly cared about putting things right and ensuring customer satisfaction. Both teams at collection and return were fantastic, professional, and genuinely helpful, which is exactly why I will remain loyal to Enterprise for future hires. Ross also took the time to call me the following day to make sure I was happy with everything, which I confirmed I was. That level of follow-up and care is gold-standard customer service.
• CN

  Chris Newbury

  May 20, 2026
  5.0
  Professional, friendly and knowledgeable staff. Quick pick up and easy drop down off. Shout out rob who dealt with me for this hire.
• OL

  Olaf Luedicke

  May 8, 2026
  5.0
  I'm still amazed. This was the best car rental experience I've ever had. And I've had many! - Very friendly & polite - Genuinely Helpful & caring My impression: they really like their jobs! - Trustworthy – this is truly outstanding (I never had that usual feeling of needing to be alert to avoid being ripped off) - Car was clean in & outside - Detailed & transparent explanation how damages will be meassured & classified - Fast and uncomplicated pick-up and return process
• MH

  Matthieu Holding

  May 3, 2026
  5.0
  Une excellente experience avec Entreprise Tradeston à Glasgow. Aussi dès l'arrivée et l'accueil de Luuk. Le checkin du van et la facilité pour ajouter un conducteur additionnel (fortement recommandé!!) et un supplément pour la réduction de franchise. Le van en lui-même nous à tous beaucoup plu. Il était très confortable et facile à conduire, et vraiment bien équipé. Nous soulignons le confort et l'espace de ce Ford Tourneo. Attention aux routes sinueuses et parfois dégradées dans les Highlands. Le retour s'est bien passé. L'équipe est compréhensive et vraiment sympa. Nous sommes 7 à recommander cette agence et ce van!!!
• KK

  Kiays Khalil

  Apr 30, 2026
  1.0
  Unfortunately I have to change my review until my issues is resolved. I had a van booked for 12 they didnt have no vans until 3. they brought me a van from the services with no fuel and damage. When I returned the van and pointed out the preexisting damage they said that was fine and was from the services. A month later head office sends me a bill over £1000. It seems like someone has made yet another mistake at this branch is trying to push the blame on the customer after reassuring me that it was damage from the services. Now when I call they are changing the story saying it didnt come from a service. I have had issues with enterprise before telling me one thing then changing it after multiple times in Manchester so now this seems to be a repeat of telling me one thing and lying tio head office.

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